Frequently asked questions
Find the answers you are looking for among the most frequently asked questions of our modern hotel near Père Lachaise Cemetery.
WHAT IS THE RATE FOR A STAY IN YOUR HOTEL?
Hotel Terre Neuve’s rate varies depending of the season, requests and availability.
WHAT TYPE OF ACCOMADATIONS CAN I BOOK IN YOUR HOTEL?
Terre Neuve hotel offers three types of rooms: Classic, Comfort or Superior, to determine regarding your expectations.
HOW CAN I BOOK A STAY IN YOUR HOTEL ?
You can book your stay at Terre Neuve hotel through our website, email or phone.
WHAT ARE THE BOOKING METHODS ?
In order to guarantee your reservation, a credit card will be required. According to the selected rate, your credit card will be charge upon reservation or at your check out.
WHAT ARE THE AVAILABLE BOOKING OPTIONS ?
Terre Neuve hotel offers two types of rates: flexible (free cancellation until 48 hours prior to arrival date) or prepaid (discounted rate with restriction)
WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES ?
Your room will be ready from 2.00 pm and check-out is until midday. If you arrive earlier or leave later, we can store your luggage for free.
Service and amenities
IS THERE A CONCIERGE SERVICE AT THE HOTEL ?
Our front desk team will be please to provide you with guidance or book your restaurants, leisures or show during your stay at Terre Neuve hotel.
IS THERE A BAGGAGE LOCKER IN YOUR HOTEL ?
A luggage locker is at your disposal for free during your stay at Terre Neuve hotel.
WHAT ARE THE FRONT DESK AVAILABILITY ?
For your comfort, our front desk is available 24/7.
WHAT TYPE OF AMENITIES ARE AVAILABLE IN YOUR HOTEL ROOMS ?
You will be able to find in your room a complimentary courtesy tray, mini bar, complimentary wifi and a phone.
ARE PETS ALLOWED IN YOUR HOTEL ?
Pets are welcome at Terre Neuve hotel for free.
IS THE HOTEL FIT FOR DISABLE PEOPLE ?
Terre Neuve hotel offers a room for disabled people. Located on the ground floor, it offers a bathroom with a walk-in shower.
HOW DO I GET TO THE HOTEL ?
Several option are available:
– Taxi or private hire. It takes about 45 minutes from Roissy CDG or Orly, and 15 minutes from Paris Gare de Lyon.
– By subway: Terre Neuve hotel is at 2 minutes walking distance from stations Alexandre Dumas and Avron on Line 2, or Buzenval on line 9.
DOES THE HOTEL OFFER AN AIRPORT SHUTTLE ?
Terre Neuve hotel does not offer an airport shuttle. However, we are able to organize a private transfer (rate upon request).
IS IT EASY TO PARK CLOSE TO THE HOTEL ?
You can easily park on the authorize street car park. Several parking options are also available around. Please contact our front desk team for more information.
IN WHICH DISTRICT IS LOCATED YOUR HOTEL ?
Terre Neuve hotel is located in the 20th district of Paris, between Place de la Nation and Père Lachaise cemetery.
DOES THE HOTEL OFFER RESTAURANT OPTION ?
Terre Neuve hotel offers only a breakfast option. However, this place is at your disposal if you wish to use it out of the breakfast times.
WHAT TYPE OF BREAKFAST DO YOU OFFER AND AT WHAT TIME ?
Terre Neuve hotel offers a buffet breakfast, served from 7 to 10 am, every morning. You will find a variety of fresh and hot meals.
WHAT RESTAURANT OPTIONS ARE AVAILABLE AROUND ?
Terre Neuve hotel is located in a dynamic area with plenty of restaurants and bars. We will be please to give some advice, depending of your expectations.
Leisure / Discovery / Tourism
DOES THE HOTEL OFFER A WELLNESS CENTER ?
Terre Neuve hotel does not offer Spa, swimming pool or jacuzzi.
WHAT ARE THE MAIN ATTRACTIONS AROUND ?
Terre Neuve hotel is located a few minutes away from the Hotel Accor Arena, Vincennes Zoo, and Montreuil Congress Center.
WHAT ARE THE MAIN MONUMENTS AROUND THE PROPERTY ?
Place de la Nation and Père Lachaise cimetary are walking distance from Terre Neuve hotel.
IS IT POSSIBLE TO SMOKE IN THE ROOMS ?
French laws do not allow to smoke in hotel rooms.
DO YOU OFFER BABY CRIBS ?
Terre Neuve hotel will be please to offer a bay crib for free (only available in Superior room).
DOES INTERNET ACCESS IS FREE ?
Wifi is available for free in all the hotel.